Política de envío
Shipping & Delivery Policy (January 4, 2025)
Swageye works with multiple suppliers to give you the best selection of items and deliver high-quality products directly to your doorstep. Below is an outline of our shipping policy
Order Processing Times
Orders are typically processed within 1-3 business days after payment is confirmed. Processing times may vary depending on the supplier.
Shipping Times and Methods
Shipping times depend on the supplier, product availability, and your location. Estimated delivery times are as follows:
Shipping to Canada and United States
Standard shipping: 7-10 business days.
Expedited shipping: 5-10 business days (if offered by the supplier)
Shipping to New Zealand
Standard shipping: 10-30 business days.
Shipping Costs
Shipping is for purchases of $50 and over.
Purchases for under $50, shipping will be calculated on
Shipping costs are calculated at checkout and may vary based on:
Product dimensions and weight.
Shipping destination.
Shipping method selected (if applicable).
Multiple Shipments
Your order may arrive in separate shipments because we work with multiple suppliers. Your confirmation email will include the shipping timeline for each product.
Customs and Duties
Customs fees, taxes, and duties may apply for international orders based on your country’s regulations. These charges are the customer's responsibility and are not included in the product or shipping costs.
Order Tracking
Once your order is processed and shipped, you will receive a confirmation email with tracking information for each shipment. If you don't get tracking details, please don't hesitate to contact our support team.
Shipping Restrictions
Some products may not be available for shipping to certain countries due to supplier or customs restrictions. If this affects your order, we will contact you immediately to discuss alternatives.
Lost or Delayed Packages
While we aim for timely delivery, delays can occasionally occur due to circumstances beyond our control (e.g., weather, customs, or carrier issues). If your package is delayed, please allow extra time for delivery and let us know if you need help.
Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate at checkout. We cannot be responsible for delays or non-delivery caused by incorrect or incomplete addresses. Additional shipping charges may apply if an order is returned to us from the wrong address.
Returns and Refunds
Returns and refunds are subject to our Return Policy. If you need help with a return, please contact us within the eligible return window.
If you have any questions about our shipping policy, please get in touch with our customer support team at swageye4@gmail.com through our Swageye.
Thank you for choosing Swageye!